[IGPP Everyone] [EPSS Everyone] Issue resolved - was RE: Network problems with DHCP

[SALYARDS, STEPHEN]

Greetings,
  First thanks to those of you who responded to my original email about your router configurations and I am very pleased that among you we did not find any problems.

This morning we got a more substantive clue and think we have found and resolved this issue. At its core it is essentially what I asked all of you about, but in a bit more complicated setting.

I do know a number of you have been having DHCP issues and I hope those will now go away. Since we corrected the issue I have been actively monitoring network behavior and am pleased to say that so far the situation has improved dramatically.

Thanks again for your help.
Steve

From: everyone-bounces at dept.epss.ucla.edu [mailto:everyone-bounces at dept.epss.ucla.edu] On Behalf Of SALYARDS, STEPHEN
Sent: Thursday, February 23, 2017 11:43 AM
To: EPSS Everyone <everyone at epss.ucla.edu>
Subject: [EPSS Everyone] Network problems with DHCP

Greetings,
  Over the last couple of months, and with additional problems in the last couple days, we have been getting issues with the DHCP service on the EPSS network.

While there could be a couple of things going on, and we are checking those out, one issue could be a wireless router that is improperly set up.

If you have set up a wireless router in the last few months could you confirm that the connection that goes to the building network is the plug designated for the external network, possibly designated as the WAN or the global symbol. And confirm that no plug for the router's internal network is connected to the building network.

While this is for those of you on the main EPSS network, not a bad thing for any of you to confirm.

Thanks for your help
Steve Salyards
CSC
EPSS/UCLA
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